Full-Course

What Every Phlebotomist Should Know: Uncovering Errors from Laboratory Test Order to Report

What Every Phlebotomist Should Know: Uncovering Errors 6.0 Contact Hours ($59.99) Course Description 6.0 Contact Hours ($59.99): To understand how diagnostic testing errors occur, we will review the path of a laboratory order from physician to report. We will learn the process steps and activities along the path of a order through three phases of […]

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The Role of a Phlebotomist: Understanding Quality and Patient Safety

Welcome to Phlebotomy and Patient Safety 6.0 Contact Hours ($59.99) Course Description In this course, you will learn the importance of patient safety in healthcare as it relates to the role of the phlebotomist. You will understand your role associated with avoiding errors and risks factors in your daily work. We will learn the history

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Lean culture 101

Lean Culture 101: Laying the Foundation for a Lean Transformation

6.0 Contact hours ($59.99) How to set the stage for change It may seem that building a Lean organization would require a focus on Lean principles, tools and technique but failing to first stabilize the substrate on which the Lean edifice is built is a blueprint for failure. Taiichi Ohno states that a Lean culture

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Full-Level: Developing a Quality Management System

6.0 Contact hours ($59.99) Developing a Quality Management System for the Manufacture of Laboratory Developed Tests! In this course, we explore the expansive industry that produces laboratory tests, reagents and protocols required to detect and treat illnesses referred to as “Laboratory Developed Tests (LDT). We discuss the history of LDT and the rationale behind the

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