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This instructional workbook is designed for the frustrated Laboratory worker. The workbook includes simple tips & tools to eliminate workplace issues

Table of Contents

1. What is going on Here?

2. Understanding the Real Issues

3. Observing the process

4. Documenting a Few Steps of the Process

5. We Can Design a More Efficient Process

6. Ok. thank Worked. So What’s Next?

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Watch the six instructional videos and follow along in the workbook.

The Author

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