Expert training for healthcare, with emphasis on the diagnostic laboratory.

Bonny Messinger

Instructor
4.2 (5)

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INTRODUCTION COURSES RATINGS & REVIEWS

INTRODUCTION

Bonnie Messinger worked at ARUP Laboratories, Inc. for 37 years—from it’s inception in 1984 to her retirement in 2018. Ms. Messinger has broad experience in the laboratory including processing, hematology, urinalysis, and cytology. She supervised the ARUP Specimen Processing area for 5 years before moving into Quality Management in 1990 as the Quality Assurance Coordinator. Starting in 2003 she served as Quality Manager for 8 years then moved into Improvement Engineering as Process Improvement Manager until 2018. During her time at ARUP, Ms. Messinger was responsible for ARUP’s process improvement functions—developing new and existing improvement systems and methods, training and facilitating over 100 improvement teams, and overseeing the training of the organizational workforce on the tools and techniques of process improvement. She helped develop key enterprise-wide quality indicators for ARUP and served on the CLSI Document Development Committee on Quality Indicators. Ms. Messinger is a member of the National Association for Healthcare Quality and holds their Certificate for Professionals in Healthcare Quality. She is a Six Sigma Black Belt and is certified by the American Association for Quality as a Manager of Quality/Organizational Excellence. She has authored several publications and delivered multiple lectures on laboratory quality for professional associations and conferences.

Education

  • Achievements

  • Certified Professional of Healthcare Quality (NAHQ), Six Sigma Black Belt (ASQ). Manager of Quality and Organizational Excellence (ASQ), Certified Quality Process Analyst (ASQ)
  • COURSES

    $59.99
    Lean culture 101

    Lean Culture 101: Laying the Foundation for a Lean Transformation

    6.0 Contact hours ($59.99): This is a course about creating the foundation for an enterprise-wide Lean transformation  Lean is a way of thinking and that way of thinking must be broadly aligned across the entire organization.  Thus, starting your Lean transformation without considering your own corporate culture is the best way to ensure that any successes are eventually lost.

    $9.99
    Fast Track Value Stream Map

    Value Stream Mapping: Healthcare Process Redesign (Fast Track)

    1.0 Contact hour ($9.99): In this course you will learn how to create a current state value stream map. This map will allow you to identify bottlenecks and barriers to workflow. By the use of meaningful metrics, we brainstorm opportunities for an improved, efficient future state.

    $0.00
    Free Course Variation

    Variation

    Free Course: In this brief lesson you will learn about the causes in process variation in healthcare and why understanding variation is important.

    Free
    Free Tool Run Chart

    Run Chart

    Free Course: The run chart is a useful tool for determining the type of variation your process exhibits. This short lesson covers how to create and interpret a run chart.

    Free
    Control Chart Free Lesson

    Control Chart

    Free Course: The control chart is an essential tool for determining whether or not a process change improved performance. This lesson on control charts will teach you how to create and interpret this important statistical process control tool.

    Free
    Causal Tree

    Causal Tree

    Free Course: The causal tree is a tool for investigating all of the factors and conditions that allowed a cascade of actions to cause error. In this lesson you will learn how to create a causal tree.

    Free
    Free Tool Fishbone

    Fishbone Diagram

    Free Course: This short lesson covers one of the 7 essential quality tools--The Fishbone. The Fishbone is a proven tool for finding the causes of error.

    $1,295.00

    Lean Practitioner for Healthcare

    37 Contact Hours: ($1,295.00)/At your own pace: A Lean Practitioner is an essential resource that assist Lean leader's anchor the organizational Lean journey. This certification course will provide you with the skills to develop, train, support, mentor, and encourage teams of front line workers. You will assist the organization by leading the teams to participate in process waste elimination.

    $19.99

    A3: Problem Solving in Healthcare (Fast Track)

    2.0 Contact hours ($19.99): In this course, you will learn a structured method of problem solving based on data to find root causes, brainstorm solutions and implement workable solutions.

    $59.99

    A3 101: Problem Solving in Healthcare

    6.0 Contact hours ($59.99): In this course, you will learn a structured method of problem solving based on data to find root causes, brainstorm solutions and implement workable solutions.

    $59.99
    Value Stream Mapping 101 for Healthcare

    Value Stream Mapping 101: Healthcare Process Redesign

    6.0 Contact hours ($59.99): In this course, you will learn to use the Value Stream Map as a tool for seeing waste and removing barriers to the efficient flow of people, materials and information.

    RATINGS & REVIEWS

    4.20 (5)
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    BettyBoop
    Posted 2 years ago
    Review

    Great course!

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    pylonguy2003
    Posted 2 years ago
    Well designed, on-line training course that is easy to navigate and complete

    This course provided by the D'Angelo advantage was easy to understand, well designed and easy for me to navigate on-line. The pace of the course was good I found the testing that was included provided good and proper feedback to see if I really was understanding the concepts presented. I have participated in many on-line training sessions in my career and find these to be at the top of the list.

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    Course: Variation
    Course: Run Chart
    BettyBoop
    Posted 2 years ago
    Good course

    Good overview of the A3 Method

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    Briana Pham
    Posted 4 months ago
    Unable to submit quiz and move onto next section

    Unable to submit quiz and move onto next section

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    Jean Rothgeb
    Posted 3 years ago
    VSM 101

    Good course

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