Expert training for healthcare, with emphasis on the diagnostic laboratory.

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Instructions for Taking the Quiz Select an answer for every question. Unanswered questions will be scored as incorrect.There are three possible question types:Multiple Choice: click to indicate your choice. Currently, only one answer can be selected for a multiple-choice question. One Answer can be saved only...

The goal of this assignment is to demonstrate your acquired skill set by completing a simple A3 Form using what you have learned in this course.  Your assignment is to diagram and describe a familiar, but wasteful process, preferably using a healthcare-related process; however, absent...

Please follow the link below to read the article about using a Value Stream Map to evaluate a  process in a physician's office. Lummus, R, Vokurka, R. & Rodeghiero. (September 2006) Improving quality thought value stream mapping: a case study of a physician’s clinic. Total Quality...

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