FT: Additional Reading Lab
Lummus, R, Vokurka, R. & Rodeghiero. (September 2006) Improving quality thought value stream mapping: a case study of a physician’s clinic. Total Quality Management and Business Excellence, 17(8): 1063-1075. DOI: 10.1080/14783360600748091.Retrieved from https://www.researchgate.net/publication/232900833_Improving_Quality_through_Value_Stream_Mapping_A_Case_Study_of_a_Physician’s_Clinic. Accessed April 2020. Suggested Reading Henrique, DB., Rentes, AF, Filho, MG & Esposto, KF (2016). “A new value stream mapping approach for healthcare […]
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