Expert training for healthcare, with emphasis on the diagnostic laboratory.

Expert training for healthcare, with emphasis on the diagnostic laboratory.

Fast Track

Fast Track A3 Unit 2: Describing the Current Condition

Lesson 3 covers methods for clearly understanding and describing the current condition.  Without a clear understanding of the current state, teams may find themselves solving the wrong problem.  Some studies estimate that 70% of improvement teams fail to realize and hold the gains that come from the team’s work.  It is possible that this is […]

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Fast Track A3 Introduction: Problem Solving in Healthcare

The A3 method of problem solving is a team-based, process-driven, structured method based on data for identifying the true causes of problems and for implementing solutions.  The A3 problem solving method is divided into 8 sections which are recorded on one large sheet of “A3”-sized paper.  Four of these sections define the Current State and

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Fast Track A3 Unit 1: Developing the A3 Team and the Problem or Background Statement

Lesson 2 describes forming an A3 team and developing a problem statement. The team composition is critical to the success of the team.  Without adequate representation from all parties with a vested interest, the problem analysis and solution development steps may, in the end, break processes upstream and downstream of the target process.  Team dynamics

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Fast Track A3 Unit 4: Defining the Target Condition and Finding Solutions

Lesson 5 Starts the team on the discovery phase of the A3 method–creating the future state. It is common for teams to start an improvement effort by discussing what needs to be done before they fully understand what is happening–the A3 method ensures that finding solutions is done in a way that ensures the real

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Fast Track A3 Unit 5: Implementing the Plan and Checking Effectiveness

In Lesson 6, the solutions the team ranked in the previous unit are now laid out in an implementation plan.  The unit includes tips on how to integrate implementation of solutions that have related tasks. Once the plan has been executed, circumstances may require adjustments.  Unless the team is doing periodic effectiveness checks, they may

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Fast Track A3 Unit 6: Anchoring the New Standard, Spreading Success and Celebrating

This final lesson explains how to hold your improvements in place until a better way of doing work is found.  It would be wonderful if each improvement effort was final and no further efforts were needed, but in the real world, where conditions change daily, continual improvement is the only possible course of action.  Using

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