Healthcare

References American Society for Quality. “Quality Glossary.” Retrieved from https://asq.org/quality-resources/quality-glossary.  Accessed April, 2020 American Society for Quality. “Value stream mapping.” Retrieved from https://asq.org/quality-resources/lean/value-stream-mapping.  Accessed April, 2020 Deming, W. E. (1986) Out of the crisis. Cambridge, MA: Massachusetts Institute of Technology, Center for Advanced Engineering Study. Liker, J.K. (ed.) (1998) Becoming lean: inside stories of U.S. manufacturers. Portland, OR: Productivity Press. Tague, N.R. (2005) [1995].  The […]

Please follow the link below to read the article about using a Value Stream Map to evaluate a  process in a physician’s office. Lummus, R, Vokurka, R. & Rodeghiero. (September 2006) Improving quality thought value stream mapping: a case study of a physician’s clinic. Total Quality Management and Business Excellence, 17(8): 1063-1075. DOI: 10.1080/14783360600748091.Retrieved from https://www.researchgate.net/publication/232900833_Improving_Quality_through_Value_Stream_Mapping_A_Case_Study_of_a_Physician’s_Clinic. Accessed

Unit 4 describes how to create the future state map and design a plan for action. After the solutions identified in the future state map have been implemented, and their effect of process performance analyzed, the task of optimizing the process continues with a  future state map.  Using Lean tools, the ideal state can be

This unit covers creating a diagram of flow and adding step and process measurements The elements of flow–people, materials and information–must be understood in order for process performance to make sense.   Creating optimal flow through a process involves linking value-added steps together as seamlessly as possible.  This ensures that the three elements are not creating

This unit covers waste and three essential value metrics: Takt Time, Cycle Time, Percent Efficiency Understanding and seeing waste is fundamental part of value stream analysis.  In this unit waste in healthcare is defined and examples provided. Methods for measuring flow, value and waste are essential for analyzing process performance.  The three critical performance metrics