Expert training for healthcare, with emphasis on the diagnostic laboratory.

Full Level: Value Stream Mapping 101: Healthcare Process Redesign


6 Contact hours. The Value Stream Map is a key tool for understanding the flow of people, materials and information through a process.  This course will teach you to create a value stream map that includes meaningful metrics and clearly identified barriers to flow.

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6 Contact hours

Description: The Value Stream Map is an essential Lean tool that focuses on seeing waste.  The Value Stream Map is a visual representation of the flow of people, materials and information.  Using measures, the tool demonstrates visually where flow is slowed or interrupted.  With this critical information, teams identify steps in the process that require adjustment or elimination, find and improve ineffective information pathways, enhance the movement of materials and optimize the functions that transform inputs into outputs, which satisfy customer demand.

This course includes:

  • Five short instructional videos (total time 50 minutes)
  • A case study
  • An assignment
  • A ten-question quiz
  • A reflection topic

The course will take approximately 6 hours to complete

Additional Information
Virtual Group Sessions

Virtual Group Instruction Available as a part of this course.

We provide live virtual classrooms to assist teams explore lessons in depth and apply the concepts to their live environment. The virtual classroom includes weekly sessions with the instructor intended to allow teams to ask questions regarding the content, share lessons learned with other learners and brainstorm direction for change.

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