Expert training for healthcare, with emphasis on the diagnostic laboratory.

Full-Level: A3: Problem Solving in the Diagnostic Laboratory


4 Contact hours. A3 Problem Solving is a team-based data and process driven structured method to get to root causes and implement solutions in your lab. The A3 Problem Solving method consists of 8 sections that all fit on one large sheet of paper. Four sections define the Current State and four define the Future or Desired State. You will benefit from learning how to execute each of the sections or elements to solve problems permanently.

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In this virtual course, you will learn how to use the A3 problem-solving tool in the Diagnostic Laboratory. The student will gain an understanding of all 8 sections of the A3 problem solving method and will be skilled to apply the process to your specific lab.

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