Expert training for healthcare, with emphasis on the diagnostic laboratory.
18.5 Contact hour(s) This series of 3 courses: 1) Introduction to Lean 2) Lean Management 3) Lean Operational Strategy include Lean concepts and lessons learned from our historic leaders in quality. We discuss learning from history to leverage the importance of leadership, structure, process, people and synergistic activity that will align the organization towards continual improvement.
In this online series, we will define the principles, methodology, and tools of Lean adaptable to specific laboratory work processes. We will learn the strategy to develop or simplify processes by the adoption of 8 of the 14 principles described by Jeffrey Liker Ph.D. in the Toyota Way, Liker (2004). We translate and adapt these operational principles specifically to laboratory workflow as the foundation, blueprint and standard approach to continuous improvement in your laboratory. By adoption of these principles, we illustrate how to improve workflow by identifying and eliminating the 8 deadly wastes referred to as non-value add activities. Through a structured approach to waste elimination, the Lean tools and techniques used as the standard methodology will assist to remove bottlenecks, improve inefficient processes and gain operational efficiency in the diagnostic laboratory. The selected 8 of the 14 operational principles are as follows: