Expert training for healthcare, with emphasis on the diagnostic laboratory.
17.5 Contact hours. This series of 3 courses include: 1) Introduction to Lean 2) A3 Scientific Problem Solving 3) Observation in the Laboratory: Go See and As Why? Armed with Lean problem-solving tools, we learn how to go to the gemba where the work is happening to observe the current process and understand how and why defects occur. You will understand how to document the defects and brainstorm development of a waste-free connection from the sender to receiver all based on the scientific method of problem-solving.
In this bundle of 3 courses, you will learn the concepts of Lean principles and understand how to apply those principles to your work proceses. The principles are instrumental to initiate your process improvement by first going to where the work is happening to understand how and why defects occur. Once you understand where the problems exist you can apply process improvements to eliminate the problem and create a waste free laboratory. Lean tools include: process flow diagrams, five why problem-solving, fishbone diagrams, and Plan Do Check Act (PDCA cycles) for A3 problem analysis.
This virtual series includes a bundle of 3 courses: 1) Introduction to Lean 2) A3 Scientific Problem Solving 3) Observation in the Laboratory: Go See and As Why?