Expert training for healthcare, with emphasis on the diagnostic laboratory.



In this module, you will learn the one of the seven basic quality tools called the cause and effect diagram or the Ishikawa diagram or the Fishbone. This tool helps teams breakdown effects into causes, then evaluate each cause for significance and establish relationships between causes.


The Fishbone diagram is one of the seven basic quality tools.  It is used to find the causes of specific events and evaluate the relationships between those causes.  Using this information, an improvement team has critical information about where to apply resources and targeted improvements.

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